A cardholder may need to revoke his or her e-certificates for several reasons. We provide the following approaches. 

  • Call our service center (phone no. 530 0000)
  • Send a request through our query form here

Before revoking e-certificates the cardholder must be able to provide sufficient proof of his or her identity.

If an e-certificate card is reported missing, the e-certificates are suspended immediately.  In case of a lost SIM card the e-certificates are revoked immediately.